Terms of Service

1. Agreement to Terms

By accessing or using ThreatMonitor (threatmonitor.io), you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Description of Service

ThreatMonitor provides CVE (Common Vulnerabilities and Exposures) intelligence services, including vulnerability tracking, risk scoring (ThreatScore), and AI-powered analysis. We aggregate data from public sources including the National Vulnerability Database (NVD), CISA KEV, and EPSS.

Disclaimer: This product uses the NVD API but is not endorsed or certified by the NVD. CVE data is provided for informational purposes only.

3. Accounts

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorised access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscriptions & Payments

Free Tier: Access to basic CVE search and ThreatScore viewing at no cost.

Pro Tier (£9.99/month): Bookmarks, vendor watchlists, smart alerts, and CSV export. Includes a 7-day free trial for new users.

Pro+ Tier (£14.99/month): Everything in Pro plus AI-powered threat analysis, remediation playbooks, and AI assistant.

Payments are processed securely by Stripe. By subscribing, you authorise us to charge your payment method on a recurring monthly basis until you cancel.

5. Cancellation & Refunds

Cancellation: You may cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period. No cancellation fees apply.

Refunds: We offer a full refund within 7 days of your initial subscription. After 7 days, no refunds are provided for partial billing periods.

6. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Scrape, crawl, or bulk download data without permission
• Resell or redistribute our data commercially without a licence
• Interfere with or disrupt the service
• Use automated tools to access the service excessively

7. AI Features

Our AI-powered features (threat analysis, remediation playbooks, chatbot) are provided as decision-support tools only. AI outputs are not guaranteed to be accurate or complete.

You remain responsible for verifying AI recommendations before taking security actions. ThreatMonitor is not liable for decisions made based on AI outputs.

8. Intellectual Property

The ThreatMonitor name and our website design are our intellectual property. You may not copy, modify, or distribute our proprietary content without permission.

CVE data is sourced from public databases and remains subject to their respective licences.

9. Limitation of Liability

To the maximum extent permitted by law:

• The service is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months

ThreatMonitor provides vulnerability intelligence, not security guarantees. We are not responsible for security incidents that occur despite using our service.

10. Indemnification

You agree to indemnify and hold ThreatMonitor harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Changes to Terms

We may update these terms from time to time. We'll notify you of material changes via email or a notice on our website. Continued use after changes constitutes acceptance.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these terms, contact us at:

Email: [email protected]